FAQ

How long will it take to get my stuff?

As soon as your order is officially received, immediately after checkout, it is set to be sent to get printed, which happens on the next business day.  It usually takes about 3 days to complete printing and 4 days to ship to you (on average, for the contiguous United States, with standard shipping, business days).

What is your refund policy?

The return policy link is provided in the footer of every page.  You can read the whole thing here.  Basically, it states that returns are difficult for this store since the products are printed just for you, and that only damaged items are qualified to receive refunds.  If you do receive a damaged item, though, I will make it right.  Email me at inquiry@bradormand.com and we will start the process.

How long have you been creating art?

Since I was a kid.  That was 346 years ago... :]  Just kidding.  About 20 years or so.  I started with graphic lettering, and drawing drum kits and video game characters in pencil.  I took graphic design classes in school.  Worked at an ad agency, then at a print shop, in different roles, which all helped me refine my style.  You can get more info on my About page.

Does this site have secure payments?

Absolutely.  The best of the best.  Industry-standard SSL 128-bit encryption technology through Shopify Payments.  This is the same level of encryption used by large banks to keep your information secure.  Also, PayPal is an option at checkout, as well.